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Energy vouchers for prepayment meter customers

Don’t forget to claim your Energy Bill Support Scheme vouchers!

Through the Energy Bill Support Scheme households on traditional prepayment meters should have received vouchers worth up to £400 towards their energy costs over the 2022/23 winter.

Direct debit payers received their discount automatically, whereas prepayment customers need to redeem their vouchers. The government is urging eligible households to claim their payment, with a deadline of 30th June 23.

Current figures show 80% of vouchers given have been redeemed, but there is still £160 million to claim.

Traditional prepayment meter customers will have received vouchers via text, email or post; they can be redeemed at your local Post Office or PayPoint. IF your voucher has expired please contact your fuel supplier and ask them to reissue the voucher.

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